![]() ![]() To resolve this matter amicably, Brinks Home has agreed to submit the account for cancellation upon the return of the equipment that was shipped. Thank you for taking your time to speak with me today. This letter is in response to your complaint we received regarding your Brinks Home account. Please see attached personal notes from communications with Brinks as you can see, they keep giving me the run around. The business is not openly trying to resolve this matter. These are predatory and unscrupulous tactics that a consumer should not be subjected to. They added the account to my credit report knowing they have not sent any cancellation documents and they were going to continue to charge. I have never had any sort of utility added to my credit report. It appears they are trying to violate my rights to cancel and force me to pay. Brinks added this account to my credit report showing as open and paid. Brinks continues to attempt to charge a monthly monitoring fee as of MAR 2023. I have never had equipment installed nor have I had service. When I call, they acknowledge the account shows as closed. ![]() Brinks has refunded $323.65 (JAN 2023) for cameras purchased and $65.75 (FEB 2023) for a wrongfully charged monthly monitoring fee which is an acknowledgement of my right to cancel. Company refuses to send cancellation documents. I am not going to pay for a service that I never received. The solution they are offering me is that they are going to honor the cancelation, but I have to pay a balance of $ 137 dollar. On March 21 and 22, 2023, I called to let brinks home security know that there is not any valid contract between us, I told them I had proof of the cancelation order. It is not fair that my credit will be ruined because of the greedy feelings of this company. I need the consumer affair department to interfere and help me to fix this case. They are trying to use a verbal phone extended contract done on Nov 1, 2022, which was invalid because they never installed new equipment. I have proof of the cancelation contract. Now Brinks is sending me to the collection. This contract is canceled because of their lack of professionalism and customer service. On Dec 12, 2022, Jan 1, 8, 9, 20, and 24 of 2023, I received attempted calls from Brinks which I didn't answer since the contract was canceled. The cancellation was effective on Nov 9th. I received a cancellation EDocusign for me to sign on November 9th. By November 8th, 2022 yet nobody showed up to replace the equipment, so since the contract was not complete from the contractor's side, I decided to call to cancel on November 8. A weapon was recovered.Extended contract with the condition of replacement with new equipment. Sunday, and investigators think Ronald Shiver killed his brother about an hour later with a single shot from a handgun, fired from a utility shed several yards from the porch. Judd said Gary Shiver and his wife, a Sheriff's Office employee who has been vacationing with her family in Colorado, spoke by telephone about 7 p.m. His father and brother Ronald live in a house on the property. Gary Shiver, who retired from the Sheriff's Office in 1998, lived in a mobile home off Old Dade City Road. As of late Tuesday, he had not been charged. Gary Shiver's brother, Ronald Shiver, 37, was still being interviewed by investigators Tuesday evening, Judd said. Gary Shiver, 52, was found slumped in a chair by his father, Felton Shiver, about 3 p.m., said sheriff's Col. KATHLEEN _ A retired Polk County sheriff's sergeant was found dead on his front porch Tuesday, and his brother was being questioned about the shooting that apparently occurred Sunday night, the Polk County Sheriff's Office said. Retired Polk sheriff's officer slain brother held He would not say how much money was involved. The four employees were questioned and released.Īuthorities also were searching for two other men thought to be part of the robbery. ![]()
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